Imprint

This site is operated by CRB Analyse Service GmbH, Bahnhofstrasse 14, 37181 Hardegsen

1. Scope

2. Limitations of service performance

3. Contractual partners

4. Placement of order/conclusion of contract

5. Performance of contract

6. Contract text

7. Right of revocation

8. Rates and shipment costs

9. Examination times

10. Payment

11. Language

12. Warranty

13. Out-of-court online dispute resolution

14. Applicable law

15. Confidentiality

16. Use of analysis report

17. Limitation of liability

1. Scope

The following General Terms and Conditions apply to all orders placed via our online order form on our website, www.crb-gmbh.com.

Customer’s deviating, conflicting or supplementary terms and conditions shall not apply, even if CRB Analyse Service GmbH is aware of such terms and conditions, unless such terms and conditions have been explicitly agreed to in writing.

2. Limitation of service performance

We only accept samples taken in the Federal Republic of Germany, Austria and Switzerland.

3. Contractual partners

A contract is concluded with CRB Analyse Service GmbH, Bahnhofstrasse 14, 37181 Hardegsen, Germany, represented through its General Manager, Mr. Ralf Klaus Blecher, Göttingen commercial register HRB 141525.

4. Placement of order/conclusion of contract

You can use the online order form on our website at www.crb-gmbh.com to commission us with the analysis of the samples listed there.

By providing our order form, we submit a binding offer to conclude a contract for the analysis of the selectable sample types.

Use our order form to select the type of sample you want us to analyze and to specify its designation. You can click “Add sample” to add further samples to your order without any obligation.

Next, specify the required data. Mandatory entries are marked by an asterisk (*). Then select the payment mode.

By clicking the “Place order and pay” button, you commission us to analyze the samples listed and thus enter into a contract with us. Before you click this button, you can abort the order process by simply closing the browser. Also, you are free to remove individual samples from the form by clicking the “Delete” (trash can) icon.

After you have submitted your order to us, you will receive a confirmation e-mail. Remember to send your samples to us so we can analyze them.

5. Performance of contract

We duly carry out your order without bias and without instructions and with due diligence. If necessary and at our discretion, we may subcontract the analysis without requiring your explicit consent.

6. Contract text

We store the contract text on our internal systems. You are free to review our General Terms and Conditions via our website at www.crb-gmbh.com. We will send your order data and our General Terms and Conditions to you by e-mail.

7. Right of revocation

Consumers have the right to cancel or revoke their order within two weeks following placement of the order. A consumer is any natural person who concludes a legal transaction for purposes which may predominantly be attributed neither to commercial nor to self-employed professional activity (Section 13, German Civil Code of Law).

Revocation policy

Right of revocation

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day the contract is concluded. To exercise your right of revocation, you are obliged to notify us,

CRB Analyse Service GmbH

Bahnhofstrasse 14
37181 Hardegsen
Germany

Phone: + 49 (0)5505 // 940 98 - 0
Fax: + 49 (0)5505 // 940 98 - 260
E-mail: labor@crb-gmbh.de

of your decision to revoke this contract by sending us an express statement (e.g. a letter by mail, fax, or e-mail) to that effect. You may – but are not obliged to – use the attached sample revocation form. To comply with the revocation period, it is sufficient that you send your notification of exercising your right of revocation before the expiry of the revocation period.

Consequences of revocation

If you revoke this contract, we shall reimburse you immediately – and no later than fourteen days from the date on which we received notice of your revocation of this contract – for all payments we have received from you, including delivery charges (excluding additional charges arising from your choice of delivery method other than the lowest-cost standard delivery offered by us). For this refund, we will use the same payment mode that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you be charged for this refund.

If you have requested that the services be commenced prior to the revocation deadline, you are obliged to pay us a reasonable amount equal to the proportion of services already provided – on a pro-rata basis in relation to the full scope of services specified in the contract – up to the time you notify us of the exercise of the right of revocation of the contract.

According to § 356 paragraph 4 BGB (German Civil Code), the right of revocation also expires if we have completely provided the service and have begun providing the service only after you have given your express consent and have acknowledged that you lose your right of revocation once we have completely fulfilled the contract.

Sample revocation form

(If you wish to revoke this contract, please fill in this form and return it to us.)

To

CRB Analyse Service GmbH

Bahnhofstrasse 14
D-37181 Hardegsen
Germany

Fax: + 49 (0)5505 // 940 98 - 260
E-mail: labor@crb-gmbh.de

I/we (*) hereby revoke the contract commissioned by me/us (*) for the provisioning of the following service: __________________________

Date order placed (*) __________________
Date received (*) _________________
Name of consumer(s): _______________________________
Address of consumer(s): _______________________________
_______________________________
_______________________________

_________________________________________
Signature(s) of consumer(s) (only in the case of notification on paper)

Date

_________________________________

(*) Delete as applicable.

8. Prices and shipment costs

(1) The prices stated in our order form include the statutory value added tax and all other price-related components such as express surcharges.

(2) Please send the sample to be analyzed to: CRB Analyse Service GmbH, Bahnhofstrasse 14, D-37181 Hardegsen, Germany. Samples to be checked for asbestos should be supplied in very small quantities of representative material:

• One sample of 1 x 1 cm in size for material specimens
• The content of a thimble in the case of dust samples

is more than sufficient.

The costs for sending the material samples shall be borne by you.

For dust samples, we can optionally send you a free sample receptacle with an adhesive surface which you can press into the suspicious dust to collect it.

(3) We will send you the result of our analysis by e-mail, free of postage or shipping fees.

9. Processing time

The “standard” service processing time for sample analyses is approx. 3-4 days after receipt of the sample. At an express surcharge, processing can be performed within a shorter time period. When ordering, you can select from various "express services" options. Please be aware of the applicable processing times.

Express 1: If we receive your sample by 9:00 am, you will receive the analysis report within 24 hours of sample receipt.

Express 2: If we receive your sample by 9:00 am, we will start processing it immediately. You will receive the result within 4 hours. If you send more than 5 samples, the processing time will be extended by approx. 30 minutes per additional sample.

Express 3: Provided that you notify us in advance, we will process your sample even if we receive it on weekends, public holidays, or weekdays from 5:00 pm through 8:00 am. You will receive the result within 4 hours. If you send more than 5 samples, the processing time will be extended by approx. 30 minutes per additional sample.

If you select “prepayment” as your payment method, the associated processing time begins once we have received your sample, the amount due has been credited to our business account, and the transfer has been assigned to your order. The time between receipt of payment and allocation is approx. 1 to 2 days.

10. Payment

We accept the following payment methods: credit card, paydirekt, PayPal, and prepayment.

(1) If you select “credit card” as your payment method, enter your credit card data and then click the “Place order and pay” button. Your credit card data will be forwarded to us together with your order. Once you have identified yourself as the legitimate cardholder, we will prompt your credit card company to initiate the payment transaction immediately following receipt of your order. The payment transaction will then be processed by your credit card company and charged to your card.

(2) You can use the “paydirekt” payment method only if you register for or are a registered user of paydirekt. To register, you need to have a bank account plus access to your bank’s associated online banking services. If you select “paydirekt” as your payment method, you will be redirected to the www.paydirekt.de website of paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main, Germany, after you click the “Place order and pay” button and then the paydirekt logo. Following mandatory authentication and authorization of your payment to us, the paydirekt payment is immediately initiated. The paydirekt payment is processed via an interim account, ensuring that we do not receive your account number. By releasing your payment via paydirekt, you implicitly initiate the transfer of the amount due for the paydirekt payment to the interim account. Your bank account is debited for the associated paydirekt payment. For further information, check the “terms and conditions for payments via paydirekt” at the www.paydirekt.de website.

(3) You can also use the “PayPal” payment method. After you have selected and specified your samples via our order form, click the “PayPal” button on the shopping cart page to access your PayPal account. Log in by entering your user data, select the address and click the “Next” button to confirm.

You will then be returned to our order overview page. Check your order and make any necessary changes or adjustments. Then click the “Place order and pay” button to complete your order. Your PayPal account will be charged accordingly.

Payments via “PayPal” are subject to the “PayPal terms and conditions of use” of PayPal (Europe) S.à r.l. & Cie, S.C.A. Check www.paypal.com for the applicable terms and conditions set forth by PayPal (Europe) S.à r.l. & Cie, S.C.A. that you need agree to when becoming a PayPal users.

(4) If you select the “prepayment” payment method, we will send you our bank details plus the reference to your order via our order confirmation e-mail. Please be sure to state the reference in the bank transfer so that we can assign your payment to your order.

11. Language

This contract is concluded in German.

12. Warranty

The statutory liability for defects applies.

13. Out-of-court online dispute resolution

Via http://ec.europa.eu/consumers/odr/, the European Commission provides a platform for out-of-court online dispute resolution pursuant to Section 14, Paragraph 1 of EU Regulation no. 524/2013.

Our e-mail address is: labor@crb-gmbh.de

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration body.

14. Applicable law

German law applies. Insofar as mandatory consumer law provisions are concerned, the law of the end consumer's place of residence shall apply.

15. Confidentiality

(1) We undertake to treat confidentially all data and information which you make available to us in conjunction with your order. We shall not disclose, pass on or make use of such data and information without due authorization, unless such data and information is in any case generally accessible or expressly intended for publication. In case of doubt, such data and information shall be treated confidentially. We shall disclose, pass on or make use of said data and information ourselves only to the extent that we are obliged to do so by law or if you have expressly relieved us of our confidentiality obligations. We undertake to use analysis results obtained within the scope of your contract for scientific purposes or publish such results or subject such results to an independent scientific evaluation only in consultation with you and provided that you grant your consent.

(2) The confidentiality obligation shall extend beyond the end of the contract for an unlimited period of time.

16. Use of analysis report

The use of the analysis report, in particular any reproduction and distribution of the report, is only permitted if CRB Analyse Service GmbH is explicitly mentioned by name.

17. Limitations of liability

We are fully liable for damages caused by us or our legal representatives or agents, regardless of the legal basis, in the event of intent or gross negligence.

In cases of slight negligence, we shall only be liable in the event of breach of a material contractual obligation (the performance of which is essential to the contract and on which you are entitled to rely), but limited in amount to the foreseeable, direct and typically contract-related damages at the time of conclusion of the contract, provided that no major damage is incurred and recorded.

The statutory liability for injury to life, body or health, in case of fraudulent intent, in case of violation of guarantees and according to the Product Liability Act shall remain unaffected by these limitations of liability.

Your statutory warranty claims (see Section 12) also remain unaffected by these limitations of liability.

Thank you for visiting our online shop. Protection of your privacy is very important to us. CRB GmbH is data controller. For more information you can contact us

CRB Analyse Service GmbH
CEO: Ralf Klaus Blecher

Bahnhofstrasse 14
37181 Hardegsen

Germany 

Tel.: +49 5505 940980 

Fax: +49 5505 94098260  

E-Mail: labor@crb-gmbh.de  

Website: https://www.crb-gmbh.com/ 

Below you will find extensive information about how we handle your data.

1. Access data and hosting

You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.

2. Data collection and use for processing the contract and for opening a customer account

We collect personal data that you voluntarily submit to us when you place an order, contact us (e.g. via contact form or by email) or open a customer account with us. Mandatory fields are marked bold as such because we absolutely need those data to perform the contract or process your contact request or open your customer account, and you would otherwise not be able to complete your order and/or create your customer account or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.

3. Transfer of data

For the purpose of contract performance, we disclose your data to the shipping company in the scope required for the delivery of the ordered goods. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.

4. Integration of the Trusted Shops Trustbadge

We have integrated the Trusted Shops Trustbadge on this website in order to display our Trusted Shops Trustmark and offer the Trusted Shops products to customers after placing an order. This serves the protection of our legitimate interests in the optimal marketing of our offer that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit. Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.

5. Cookies and web analysis

To improve the user experience on our website and enable you to use its certain features in order to show suitable products or conduct market research, some pages of this website use the so-called cookies. This serves the protection of our legitimate interests in the optimised presentation of our offer that are overriding in the process of balancing of interests. A cookie is a small text file which is stored automatically on your end device. Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (that’s the so-called session cookies). Other cookies are stored in your end-user device and enable us to recognise your browser when you visit us again (persistent cookies). To check the cookie storage period, you can use the Overview function in the cookie settings of your web browser. You can configure your browser for it to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given website or generally. Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below: Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies Safari™: https://support.apple.com/kb/PH21411?locale=de_DE&viewlocale=en_US Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences Opera™ : http://help.opera.com/Windows/10.20/en/cookies.html Please note that disabling cookies may limit your access to some features of our website.

a) Using of Google (Universal) Analytics for web analytics

For the purpose of website analytics, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com). This serves the protection of our legitimate interests in the optimised presentation of our offer that are overriding in the process of balancing of interests. Google (Universal) Analytics uses methods, like e.g. cookies, that enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website are as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymisation is enabled on this website, the IP address will be shortened before being transmitted within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. Generally, Google does not associate the anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google. Google LLC is headquartered in the USA and is certified to the EU-US-Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection. You may prevent the data generated by cookies and related to your use of the website (incl. your IP address) from being recorded and processed by Google by downloading and installing the browser plugin available through the following link: http://tools.google.com/dlpage/gaoptout?hl=de Alternatively to the browser plugin, you may click this link, to prevent Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your end-user device. If you clear your cookies, you will have to click the link again.

b) Remarketing

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the website of CRB GmbH. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

c) Google Tag Manager

This website uses Google Tag Manager for administering website tags on a respective web surface. The tool Google Tag Manager itself is a cookie free domain not collecting personal data itself. The tool provides for initiating tags that may eventually collect personal data. Google Tag Manager does not access your personal data. In the event of deactivation on cookie or domain level, such deactivation is in place for any tracking tags deployed via Google Tag Manager.

d) Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

e) Microsoft 

This advertiser uses Bing Ads to promote their business online. To more effectively market their product or service, this advertiser uses a small text file known as a cookie to record the completion of your transaction. Bing Ads wants to assure you that any information that is gathered will remain anonymous and cannot be used to identify you.

Browsers, such as Internet Explorer and Mozilla Firefox, let you delete cookies and choose what types of cookies you want to allow on your computer. Please check Help for your browser to learn how to delete cookies or change the privacy level on your computer.

f) LinkedIn Insight Tag

Our website uses the conversion tool "LinkedIn Insight Tag" from LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser that allows the following information to be collected: IP address, device and browser characteristics, and page events (e.g., page views). This data is encrypted, anonymized within seven days and the anonymized data is deleted within 90 days. LinkedIn does not share any personal information with CRB, but provides anonymized reports about the website target audience and display performance. In addition, LinkedIn offers the possibility of retargeting via the Insight Tag. CRB may use this data to display targeted advertising outside its website without identifying you as a website visitor. For more information about LinkedIn's privacy policy, please refer to the LinkedIn privacy statement: https://www.linkedin.com/legal/privacy-policy#choices-oblig

6. Payment services

a) Paydirekt

We process payments via the payment service provider paydirekt GmbH, Hamburger Allee 26-28, 60486 Frankfurt am Main, Germany. Your payment data and your confirmation that the payment data is correct will be collected, processed and transmitted to your bank by paydirekt GmbH in order to carry out the paydirekt payment. The paydirekt GmbH authenticates the payment via the authentication procedure deposited for you with your bank. Further information on the transfer and processing of your data can be found in the paydirekt data protection declaration, which you can view under the following link: https://www.paydirekt.de/agb/index.html

b) PayPal

We have integrated PayPal components on our website. PayPal is an online payment service provider. Payments are processed through so-called PayPal accounts, which are virtual private or business accounts.
The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

Data processed by PayPal includes inventory data, such as name and address, bank information, such as account numbers or credit card numbers, as well as contract, amount and recipient details. This information is required to complete the transactions. However, the bank data entered is only processed and stored by PayPal. When using the "PayPal" payment option, PayPal provides us with the information necessary to complete your order, which is stored in your PayPal account.

Under certain circumstances, the data may be transmitted by the payment service provider to credit agencies. The purpose of this transfer is to verify your identity and creditworthiness.
Further information about PayPal and the transfer and processing of your data can be found on the website: https://www.paypal.com/uk or in the PayPal privacy policy: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

c) Legal basis

Legal basis for this: Performance of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR) and our legitimate interests (Art. 6 Para. 1 S. 1 lit. f. GDPR) in efficient and secure payment options.

7. Sending rating reminders by email

Rating reminder by Trusted Shops

If, when or after placing your order, you have given us your express consent to doing so, we will disclose your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.com), so that they can email you a rating reminder. You may revoke your consent at any time by sending a message to the contact option specified below or directly to Trusted Shops.

8. Contact possibilites and your rights

You are entitled to be obtain free-of-charge information concerning data stored about your person and, as the case may be, to correct, restrict the processing, enable the portability of, or delete those data. If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, block or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our site notice. You may also submit a complaint to the responsible data protection supervisory authority.

Right to object

If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation. After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims. This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.

Consumers have a right to withdraw within 14 days. A consumer means every natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession (Section 13 BGB [German Civil Code]).

Revocation instruction

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract. In order to exercise your right of withdrawal, you must inform

CRB Analyse Service GmbH

Bahnhofstraße 14
37181 Hardegsen
Germany

Phone: + 49 (0)5505 // 940 98 - 0
Fax: + 49 (0)5505 // 940 98 - 260
E-mail: labor@crb-gmbh.de

by means of a clear statement (e.g. a letter sent by post, fax or e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form, which is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the revocation period.

Consequences of withdrawal

If you revoke this contract, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this contract for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). For this refund we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

If you have requested that the services be commenced during the withdrawal period, you shall pay us a reasonable amount equal to the proportion of the services already provided up to the time you notify us of the exercise of the right of withdrawal in respect of this contract in relation to the total services provided for in the contract.

According to section 356 (4) BGB, the right of withdrawal expires also in those cases in which we have completely provided the service and began with the performance of the service only after you had given your express consent thereto and concurrently acknowledged that you would lose the right to withdraw from the contract once we have fully performed the contract.

Sample withdrawal form

(If you want to revoke the contract, please fill out this form and send it back.)

To

CRB Analyse Service GmbH

Bahnhofstraße 14
37181 Hardegsen
Germany

Fax: + 49 (0)5505 // 940 98 - 260
E-mail: labor@crb-gmbh.de

I/we (*) hereby revoke the contract concluded by me/us (*) for the provision of the following service: __________________________

Ordered on (*) __________________
Received on (*) __________________
Name of consumer(s):      _____________________________
Address of consumer(s):  _____________________________
                                             _____________________________
                                             _____________________________

____________________________________________________
Signature of consumer(s) (only for paper communication)

Date

_________________________________

(*) Delete as appropriate.

Under the link http://ec.europa.eu/consumers/odr/ the European Commission provides a platform for out-of-court online dispute resolution pursuant to Art. 14(1) of EU Regulation No. 524/2013.

Our e-mail address is: labor@crb-gmbh.de

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration body.